Refund, Cancellation, and Replacement Policy

At ExtremeNutritions.com, we are dedicated to ensuring your satisfaction with our products and services. We understand that circumstances may arise that require refunds, cancellations, or replacements. This policy outlines our procedures for handling such situations to provide you with a hassle-free experience.

Refund Policy:

  1. Damaged or Defective Items: If you receive a product that is damaged, defective, or not as described, please contact our customer support team within 48 hours of receiving the order. We will arrange for a return or replacement based on the nature of the issue.

  2. Refund Eligibility: Refunds may be processed in the following cases:

    • Damaged or defective items that cannot be replaced.
    • Items not delivered within the guaranteed delivery time.
    • Other circumstances deemed eligible by our customer support team.

  3. Refund Process: Once your return is approved, a refund will be issued to your original payment method within 7 business days.

Cancellation Policy:

  1. Order Cancellation: You can request to cancel your order within 3 hours of placing it. Please contact our customer support team as soon as possible to initiate the cancellation process.

  2. Refund for Canceled Orders: If your order is successfully canceled before it is shipped, a full refund will be issued to your original payment method within 10 business days.

Replacement Policy:

  1. Product Replacement: If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of receiving the order. We will arrange for a replacement to be sent to you as quickly as possible.

  2. Return Process for Replacements: In some cases, we may request that you return the damaged or defective item. We will provide you with instructions on how to return the item, and we will cover any associated shipping costs.

Conditions for Refunds, Cancellations, and Replacements:

  1. All refund, cancellation, and replacement requests must be made within the specified time frames mentioned above.

  2. The returned item must be in its original packaging and in the same condition as received.

  3. Refunds, cancellations, and replacements are subject to verification and approval by our customer support team.

  4. For items eligible for replacement, we will make every effort to provide the same product. If the exact product is unavailable, we may offer a suitable alternative or provide a refund.

Contact Us:

For assistance with refunds, cancellations, or replacements, please contact our customer support team at info@ExtremeNutritions.com. Our dedicated team is here to assist you and ensure your satisfaction.

Please note that this policy is subject to change, and the most up-to-date version will be available on our website.

Thank you for choosing ExtremeNutritions.com. We appreciate your trust and look forward to serving you with excellence.